If participants have a complaint about the Urban Teachers program – excluding any matters that are specifically academic in nature or related to the master’s degree program, which should be addressed through the Johns Hopkins School of Education – or an issue with an Urban Teachers staff member, please follow the formal complaints process described below. We are always open to assisting our participants.
URBAN TEACHERS COMPLAINT PROCESS
If any participant in Dallas has a complaint, they may also follow the Texas Education Agency complaints process, when applicable.
If a Baltimore participant has a complaint related to their AmeriCorps service, they should follow this grievance procedure.